Delivery & Returns

CASHMERE
Standard dispatch on personalised cashmere: approximately 5-7 working days. Please note during busier periods this can be slightly longer.  Express service also available, please get in touch and we will do our utmost to accommodate your wishes hello@thelittlefinery.com

IRISH LINEN CUSHIONS & BUNTING
Standard dispatch on personalised couture linen cushions and baby bunting is 3-4 weeks, as they are handmade to order. If you require a cushion on our express service please get in touch and we will do our utmost to accommodate your wishes: hello@thelittlefinery.com

IRISH LINEN DECORATIONS
Standard dispatch 2-3 working days. Express service also available, details at checkout.

ALPACA
Standard dispatch in 2-3 working days. Express service also available, details at checkout.

SHEEPSKIN
Standard dispatch in 2-3 working days. Express service also available, details at checkout.

BESPOKE JOINERY ITEMS
Lead times can vary from 4-8 weeks, if you require an express service we will do our best to accommodate.


SHIPPING RATES

Complimentary DOMESTIC (UK, Northern Ireland & Republic Of Ireland)
Operated by Royal Mail First Class Signed For: No Charge

*We Highly Recommend (UK, Northern Ireland & Republic Of Ireland)
Royal Mail Special Delivery Next Day: £8.80
This is the ONLY fully trackable and insured service offered by Royal Mail

EUROPE
Royal Mail International Tracked & Signed: £15

REST OF THE WORLD
Royal Mail International Tracked & Signed: £25

* The Little Finery cannot be held accountable for missing packages that have not been shipped by Royal Mail Special Delivery or International Tracked and signed for services.

Please note that we cannot be held responsible for delays caused by customs clearance and local import duties. We ship from Northern Ireland, therefore no custom charges throughout the UK & Europe. 

Shipping may vary for packages over 2kgs. We will be in contact if this is the case.


RETURNS

Please note we unfortunately cannot accept any returns on our personalised items so please take care of the detail when you submit your orders. Should you require any assistance we would  love to hear from you hello@thelittlefinery.com
Return Address
The Little Finery, Three Acres, Holywood. BT18 0LF
You are responsible for returning unwanted items to us and we recommend using an insured service from your local postal service. Returned items must be in their original condition and returned to us within 14 days of receiving the goods.
Returned items must be unused and in the relevant packaging wherever possible. Garment labels should not be removed except in the case of incorrectly supplied or faulty goods, where your statutory rights apply.
Returned goods will be exchanged or refunded (minus the delivery cost and any other relevant costs incurred). If returning from outside the EU, please mark the package as 'RETURNED GOODS' and enter a value of 0.

*Orders For Personalised Gifts For Christmas Delivery Must Be Received By December 13th. Non-Personalised Gifts By December 20th. Please Kindly Note That Production For Embroidery Services Will Be Closed For Annual Holiday And Will Reopen January 4th, All Orders Received From December 14th Will Not Be Processed Until We Reopen. All Non-Personalised Items Will Be Not Be Effected And Will Be Shipped Within Our Normal Terms Of Business.